Questions

YES! Your church or group can earn bonus tickets for each new church or group that participates. The more participation the better to reach children around the world with the love of Jesus. Don’t be shy!

 

For more information on all the ways tickets can be earned, check out our "How To Earn Tickets" page.

The Challenge is designed to work with churches and organizations who then train and rally their church and community to pack shoeboxes. If your organization is not already participating, offer to serve as the Challenge contact and register the organization. If you are not involved in an eligible organization (Church, Christian school, American Heritage Girls, or Trail Life USA), contact us and we will help you connect with a participating organization in your area.

No. You must choose one attraction of interest when you register. You will not have the opportunity to modify your preference after registration.

You can start by adding shoebox@mail.hfecorp.net to your address book or contacts list. Also, be sure to check for our messages in your “junk” or “bulk” folders as they may have ended up there instead of your inbox. For more help on adding us as a safe sender, we have provided links to great “how to” articles for some of the most popular email tools. Simply select your email tool from the list below and click on the link for specific instructions.

Up to 50 tickets for organizations who have packed shoeboxes before this year’s Challenge. Up to 52 tickets if you are packing for the very first time. Your organization must pack at least 25 boxes to be eligible for any ticket rewards. Please see the formula below:

  • 2 Tickets for first time registrants PLUS…
  • 25 – 49 Shoeboxes Collected = 1 Additional Ticket
  • 50 – 74 Shoeboxes Collected = 1 Additional Ticket
  • 75 – 99 Shoeboxes Collected = 1 Additional Ticket
  • 100 – 149 Shoeboxes Collected = 1 Additional Ticket
  • 150 – 199 Shoeboxes Collected = 1 Additional Ticket
  • 200 – 299 Shoeboxes Collected = 1 Additional Ticket
  • 300 – 399 Shoeboxes Collected = 1 Additional Ticket
  • 400 – 499 Shoeboxes Collected = 1 Additional Ticket
  • 500+ Shoeboxes Collected = 1 Additional Ticket per each 100 Shoeboxes collected

Tickets earned for most attractions are distributed via email in January following National Collection Week, November 14 – 25, 2022. You will receive an email with a link to print ticket(s) yourself.

Tickets earned for Callaway Gardens, Kentucky Kingdom, or Museum of the Bible will be sent via physical mail in early 2023. It is critical that you provide your primary email address to make sure you do not miss any communication from us, please add shoebox@mail.hfecorp.net to your address book or safe sender list.

No. Deadlines are important and help us plan for ticket volume. If you have not received a registration confirmation email, you are NOT registered and are disqualified from this year’s Challenge. We hope you will participate next year.

No. We rely on the honor system to avoid double counting the number of shoeboxes collected and overstating the impact of the Challenge. Thank you for your understanding.

We do not have dedicated phone representatives for the Shoebox Challenge. You can submit a question for general or technical questions by clicking here.

Simply login to your account and update the profile information to match the new project leader’s email address, name and phone number. If you need assistance, please contact us.

25 shoeboxes.

25 shoeboxes.

When registration opens, we advertise on the website and send an email to all past participants and those who have completed the interest form on the site. The email is sent from shoebox@mail.hfecorp.net. Please add this email address to your address book or safe sender list to ensure messages do not automatically go to your inbox “junk” or “bulk” folder.

Participation varies by year, and we rely on registration counts to determine interest in the Challenge and plan outreach accordingly. We need to know who is participating to best steward the program.